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Privacy policy

Last Updated: February 2025

Starla Rose ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.starlarose.com) or use our digital products, courses, or services.

1. INFORMATION WE COLLECT

1.1 Personal Data:

  • When you purchase a course, sign up for a membership, download digital products, or join our mailing list, we may collect personal details, including your name, email address, billing address, and payment details.

  • We do not store credit card information—payments are securely processed through third-party providers like Stripe and PayPal.

1.2 Non-Personal Data:

  • We automatically collect non-personal information such as browser type, IP address, operating system, and referring website to analyze user behavior and improve website functionality.

  • Cookies and tracking technologies (such as Google Analytics, Facebook Pixel, and email tracking tools) help us measure website performance and marketing effectiveness.

1.3 AI & Automated Tools:

  • Some course materials include AI-generated content (e.g., journaling prompts, affirmations, or manifestation scripts). These tools do not store or process personal data beyond your interactions.

  • If you submit personal information within AI-powered exercises, you do so at your own discretion.

2. HOW WE USE YOUR INFORMATION

2.1 To Provide Services:

  • Deliver courses, digital products, and coaching services.

  • Process payments and manage your account.

  • Send confirmation emails, receipts, and essential updates.

2.2 Marketing & Communication:

  • Send newsletters, promotions, and special offers (only if you opt-in).

  • Provide tailored content based on your interests.

  • You can opt out of marketing emails at any time using the unsubscribe link.

2.3 Website Improvement & Analytics:

  • Analyze website traffic and optimize the user experience.

  • Detect security threats or fraudulent activity.

3. COOKIES & TRACKING TECHNOLOGIES

3.1 Cookies help enhance your experience by remembering preferences and tracking analytics.

  • Essential Cookies: Required for website functionality.

  • Performance Cookies: Help us understand website usage.

  • Marketing Cookies: Used for advertising and personalized promotions.

  • You can manage or disable cookies through your browser settings.

4. THIRD-PARTY DISCLOSURE

4.1 We Do Not Sell Your Data.

  • We only share data with trusted third parties when necessary (e.g., payment processors, email marketing platforms, analytics providers).

  • If legally required, we may disclose your information in response to law enforcement, fraud prevention, or legal claims.

5. DATA STORAGE & SECURITY

5.1 We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. 5.2 While we take all reasonable precautions, no online system is 100% secure. By using our website, you acknowledge and accept this risk.

6. YOUR RIGHTS & CHOICES

6.1 Access & Deletion:

  • You may request access to your personal data, corrections, or deletion by emailing support@starlarose.com.

6.2 Opt-Out & Unsubscribe:

  • To stop receiving marketing emails, click the unsubscribe link at the bottom of our emails.

  • To disable tracking, adjust your browser settings.

6.3 GDPR, CCPA & International Users:

  • If you are in the EU/UK (GDPR) or California (CCPA), you have additional rights, including:

    • The right to request data portability.

    • The right to object to certain data processing.

    • The right to restrict processing in certain circumstances.

    • You can exercise these rights by contacting support@starlarose.com.

6.4 Legal Basis for Processing Personal Data:

  • We process personal data based on legitimate business interests, legal compliance, contract necessity, or with your explicit consent.

6.5 Data Retention Policy:

  • We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. THIRD-PARTY DATA SHARING & INTERNATIONAL TRANSFERS

7.1 Third-Party Processors:

  • We may share your data with third-party service providers such as Stripe, PayPal, Google Analytics, ConvertKit(email marketing), and other trusted business partners.

7.2 International Data Transfers:

  • If we transfer personal data outside of your country (e.g., UK, EU, or US), we ensure compliance with applicable data protection laws such as GDPR.

8. DATA SECURITY MEASURES

8.1 Security Measures:

  • We implement encryption, secure servers, and access controls to protect your personal data.

8.2 How Users Can Lodge Complaints:

  • If you have concerns about our use of your data, you can contact us at support@starlarose.com or file a complaint with the Information Commissioner’s Office (ICO) in the UK.

9. CHILDREN’S PRIVACY

9.1 This website is not intended for children under 16. We do not knowingly collect personal data from minors. 9.2 If we discover a minor has provided personal data, we will delete it immediately.

10. EXTERNAL LINKS & THIRD-PARTY SITES

10.1 We may include links to external websites for reference.

  • We are not responsible for the privacy policies or practices of third-party sites.

  • Always review their privacy policies before sharing personal information.

11. POLICY UPDATES & NOTIFICATION

11.1 This Privacy Policy may be updated periodically. 11.2 Any changes will be posted on this page with the last updated date. 11.3 Users will be notified via email if significant changes occur.

12. CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, you may contact us:

  • Website: www.starlarose.com

  • Email: support@starlarose.com

  • Social Media: @iamstarlarose

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